Frequently Asked Questions
If you can't find an answer to your question here, please contact a Customer Service Representative directly using our online form or call 1-800-599-READ.
General Information
- Are your books distributed in Canada?
- Can I be included on your mailing list to receive printed catalogs?
- Do you accept manuscripts?
- Do you have a "Book-a-Month" club?
- How can I contact a Customer Service Representative?
- I noticed a mistake in one of your books. Who should I notify?
- To whom should I direct questions concerning copyrights?
- What is an ISBN number?
- Where can I download Acrobat Reader?
- Who is the nearest Sales Representative to me?
- Who should I notify in case of an address change?
- Q: Are your books distributed in Canada?
- A: Yes. Please contact Edu Reference Publishers Direct to receive our books in Canada. Their customer service number is 905-851-4660. For more information, visit their website at http://www.edureference.com or email info@edureference.com.
- Q: Can I be included on your mailing list to receive printed catalogs?
- A: Certainly. To automatically receive free printed catalogs, fill out our catalog request form.
- Q: Do you accept manuscripts?
- A: Regretfully, The Child's World does not accept unsolicited manuscripts. As our publications are curriculum-based, we employ the use of a select panel of authors who are familiar with our needs and requests. To help you in your search, we suggest acquiring a copy of School Library Journal magazine. This monthly publication includes dozens of advertisements from publishers across the country. By flipping through the Journal, you can get an understanding as to what types of literature each company publishes, as well as obtain addresses and websites. Best of luck to you!
- Q: Do you have a "Book-a-Month" club?
- A: No. But Grolier Books distributes two of our more popular series, "My First Steps to Reading" and "Magic Castle Readers", in their "Book-a-Month" club. You may contact them for further information at 800-777-4707.
- Q: How can I contact a Customer Service Representative?
- A: Call us at our toll-free number 800-599-READ or send an email to service@childsworld.com.
- Q: I noticed a mistake in one of your books. Who should I notify?
- A: To submit corrections, please send an email to corrections@childsworld.com or call our toll-free number 800-599-READ.
- Q: To whom should I direct questions concerning copyrights?
- A: You can email us at info@childsworld.com or call our toll-free number 800-599-READ.
- Q: What is an ISBN number?
- A: An ISBN is an International Standard Book Number. Every book sold anywhere in the world should have a unique ISBN, meaning you can find any book in the world simply with that one number. (Occasionally, ISBNs are reused for books that have long been out of print, but this practice is discouraged.) An ISBN number has ten characters and is assigned by R. R. Bowker in the United States and by a variety of agencies worldwide.
- Q: Where can I download Acrobat Reader?
- A: To download the most recent version of Adobe Acrobat Reader, visit the Adobe site.
- Q: Who is the nearest Sales Representative to me?
- A: Refer to our Sales Representative Locator page.
- Q: Who should I notify in case of an address change?
- A: Email us at support@childsworld.com or call our toll-free number 800-599-READ.